Frequently Asked Questions

Eats and Treats:
Puerta Maya is home to delicious Mexican food and beverage outlets. A must try experience!

Shopping Experience:
Make sure you leave yourself enough time to stroll through the welcome center, which features an array of unique apparel, local souvenirs, a craft marketplace, art, pharmacy and high-end jewelry.

Shore excursions can be pre-booked through your cruise line’s website in the “Shore Excursion” section. Simply log in to your account, navigate to the shore excursions page, and select the tours you wish to book. Be sure to book early, as popular excursions can fill up quickly.

We appreciate your interest in Puerta Maya. Currently, our facilities are exclusively available to cruise ship passengers. We hope to welcome you aboard a cruise soon so you can enjoy all that Puerta Maya has to offer.

There are options to get around outside the cruise center, please refer to the Taxi & Rental Car Information page.

There are two ATMs at Puerta Maya.